The University’s Campus Services Operational Team has been recognised with the highly coveted ‘Customer Service Excellence Award’, a testament to their unwavering commitment to delivering exceptional service across campus.

This accolade highlights the team’s consistent efforts to go above and beyond in supporting the campus community. This award celebrates teams who put the customer at the heart of everything they do and have demonstrated outstanding customer service, reliability and efficiency.

A huge number of teams across Estates and Facilities were assessed including,? Catering, Security, Domestic Services, Landscaping, Post and Portering, Waste Management, Building Management, Estates and Facilities Help Desk, Parking and Conferencing and Events.

Mark Errington, Associate Director of Campus Operations said ‘Congratulations to the entire Campus Services Operational Team on achieving the prestigious ‘Customer Service Excellence’ accreditation. This is a testament to your dedication, hard work and commitment to delivering outstanding service every day. Your efforts continue to make a positive impact on our campus community, and this recognition is well deserved’

The success of the Campus Services Operational Team is a direct result of collaboration and a shared commitment to Excellence. Each member has played a part in delivering a high standard of service.

Building on the momentum? of this award,? the Campus Services Operational Team plans to continue refining and improving their services to ensure they meet the diverse needs of the University community.